About Me
With over 20 years of experience in tech, Visveswaran is passionate about helping organisations apply SOLID, Lean, Agile, DevOps & SRE principles to achieve meaningful and tangible digital transformation.
Having led teams large and small in diverse areas such as Core Banking, RegTech, GovTech , FinTech and Reliability Engineering, Visveswaran brings a wealth of knowledge and experience with a constant eye towards the big picture.
Visveswaran holds a Masters degrees in IT and business management. During his free time, he enjoys working on side projects and coding for fun, most recently with Rust.
Experience
Lead Technical Account Manager based in Federal Territory of Kuala Lumpur, Malaysia.
Working toward empowering banks and non-banking financial services firms to transform their legacy core applications and digital channels to highly scalable and world-class banking services.
Designed, developed and implemented End to End Distributed Tracing using Open Source tools (Jaeger, ECK, OTel, Jsonnet, Flux v2). Implemented Monitoring Platform (RED and USE concepts) for 24x7 monitoring of micro-services to identify and alert at p95. Designed and implemented CD Platform for continuous delivery.
Built and maintained 70 Openshift clusters running 2K servers. Established Agile practices and pioneered GitOps organization-wide. Championed personal growth and developed cloud-centric processes (inventory, monitoring, license, access management). Developed end-to-end automated Openshift cluster provisioning pipeline.
Built and managed a multi-functional engineering team. Designed automated monitoring onboarding solution with standardized KPIs. Designed and delivered Business Transactions Monitoring and One Touch Disaster Recovery failover solution for 17 Key applications. Piloted and pioneered containerized solutions.
Managed L1, L2 BAU Support for the Eastern Hemisphere. Managed 24x7 Support Floor and remote development teams. Focused on continuous business execution and “Here for Good” policy in day-to-day activities.
Managed the entire lifecycle of Core Banking service. Defined and signed SLA’s/OLA’s. Responsible for service performance, capacity planning, security, risk, and continuity management. Led Incident, Problem, and Change Management processes.
Identified key failure areas and implemented System Improvement Plans. Responsible for analysis, trending & conducting RCA’s for high severity incidents. Chaired Change Approval Board for Core Banking. Delivered critical upgrade projects (hardware replacement, version upgrades).
End-to-end support for Core Banking Application (Americas & China). Expert in Loans and Deposits and Transaction Processing. Built and managed a support team for 24/7 US support. Active member of Core Support Team for 32 countries.
Responsible for understanding and studying of a Payment System and writing functional specifications for the new enhanced system. Identified core component and broke it into a sub system for SWIFT Message transfer across applications.
IT/Software Developer for a Warehouse Development Project.